The Machines are taking over You can’t open a publication today or read the business press without being showered with articles proclaiming that the “sky is falling in” and that all of our jobs are going to be unceremoniously swallowed up by our soon-to-be robot overlords. Gimmie a break! No, I’m not some ignorant Luddite […]
In the age of omni-channel retail, the need for brands to create continuity across all their sales channels is increasingly important. Where brands now want consumers to have a consistent experience with their products wherever they may find them, the challenge of managing external factors impacting this is becoming a huge priority for a variety […]
The Future Consumer In last week’s blog we looked at a recently published survey suggesting millennials still see the sales associate as hugely important to the customer experience. We questioned; In the modern age of retail, where digital advancement and integrated technologies seem to take all the friction points away from the need to make a […]
