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Does Brand Retail Training belong as a contractual trade term?

If you represent a brand with technical or brand-orientated products that you sell through channel partners such as retailers and distributors, then this article is for you. If not, you’re still very welcome to read on. You already know how important training is for developing capable sales associates and delivering exceptional customer experience. Even beyond […]

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5 Key Tips for Creating Effective Training Videos

At Myagi, we love video. We know it’s the best way to quickly deliver detailed information to staff, equipping them with the tools they need to provide incredible customer experiences. But just because it can, doesn’t mean it always will—videos aren’t magic (though good editing they can give that impression), and a poorly-planned video can […]

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The Planet is on F**ing Fire – and Consumers Need Help Putting it Out

by Michael Jones There’s no way to escape what’s happening and what’s going to happen. Whether from the mouth of a popular science guy, or a multitude of other outlets, we know the planet is changing and we know we’re the cause. Well, almost all of us know… I’ve recently come to terms with my […]

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63 Statistics that Prove Brands Benefit from Investing in Retailer Collaboration Tools

At Myagi, we believe that every brand can connect better with their customers and improve their bottom line by investing more time and energy in collaborating with their retail partners. That’s exactly why we built the Myagi platform to mend gaps in the flow of knowledge from your brands’ marketing department and retail sales floors. […]

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What Great Outdoor Retailers can Teach Us

At Myagi, we spend a lot of time thinking about retailers No, that’s an understatement, we spend every waking moment thinking about, talking to, shopping in, and learning from retailers. One of the biggest patterns we’ve noticed is that retailers are not a monolith. Every store at every company, from massive chains to tiny Mom […]

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6 Ways to Get your Sales Managers on Board with New Training

While you’ve achieved the buy-in from your executive team -which is no small feat, the members of your organization that will truly be active participants of your new digital training platform will be your sales staff. Though you have great intentions for implementing a new tool, it can be difficult to convince your sales managers […]

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Say Goodbye to Training Booklets

The days of the training book are numbered. You know, that big, bound set of papers that your first boss slammed down on your desk? The one filled with scripts, procedures, codes, and smiling clip art? Yeah those are going away. Modern retailers still care about providing training resources to their employees, of course, but […]

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5 Secrets to Making Your Sales Associates Care About Their Training

Life is full of excuses to call it quits once you’ve achieved “good enough.”  Who hasn’t punched off the treadmill the second after you hit your goal distance, even though they could definitely make it another couple miles? Or given up on a diet early because Thanksgiving arrived and no one diets on the holidays. […]

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2018 State of Australian Retail — Is It Time To Panic?

At this time of year, most Australians have wound down for the annum, settled into a more civilised pace of life over the holiday break whilst they ingest the equivalent of a small nation’s GDP in seafood and mid-priced domestic beer. For us data boffins at Myagi HQ however, we’re swapping our Santa hats for […]