How can we cultivate an environment staff enjoy that optimizes performance? It’s particularly challenging to work as a sales associate on the shop floor. Its unlike any other profession, I’m struggling to think of one, except nursing, where patience, knowledge and communication skills are tested quite so regularly…by which I mean all day every day. Consider […]
In this presentation, Richard Smith, Myagi Head of EMEA Business Development, delivers a comprehensive look at changes in customer expectation that have impacted retail since the 1970’s. He offers some clear advice for today’s retailers needing to attract customers and stay relevant. Captivating customers with immersive brand experiences is no longer optional. Online shopping has […]
Customers have changed, never before have their expectations been so high, their access to shopping so easy. The ability for consumers to gather product information and pricing before entering the store has lead to the frustrating commonality of showrooming, with revenue often ending up in the hands of the online sellers. Related
