Using animated training to change Sales Associate behaviours in retail. It’s not what you say, it’s how you say it, right? Working with thousands of Sales Associates every day through specialist online training, Myagi has learnt that the only way to get across really important messages is to deliver them in a way that […]
On Sunday, June 3rd 2018, Britain’s Got Talent was won by stand-up comedian Lee Ridley, aka ‘’Lost Voice Guy’’. Cracking jokes through his voice synthesiser, Lee has had audiences in hysterics ever since his first audition. Defeating fellow comedian Robert White in the final, Lee became the first comic to win the show in its […]
Why More Brands Are Hiring A Head Of Customer Experience Previously I discussed the background and laid out a case for having a Head of Customer Experience. Here we’ll explore the role a little further, what it means to have one and how the role might evolve and adapt in the future. ”By 2017, 89% […]
