The Machines are taking over You can’t open a publication today or read the business press without being showered with articles proclaiming that the “sky is falling in” and that all of our jobs are going to be unceremoniously swallowed up by our soon-to-be robot overlords. Gimmie a break! No, I’m not some ignorant Luddite […]
Customers have changed, never before have their expectations been so high, their access to shopping so easy. The ability for consumers to gather product information and pricing before entering the store has lead to the frustrating commonality of showrooming, with revenue often ending up in the hands of the online sellers. Related
Smart stores need smart sales associates to deliver on customer delight. This Retailnext webinar featuring Afua Giles, Director of Training for Sun and Ski, with Simon Turner, Co-founder of Myagi.com created an exciting discussion about the shift to experiential retail happening right now. With the arrival of smart retail store systems, the need for sales associates […]
