Cracking the code

Why you need a Head of Customer Experience

Aug 23, 2017 8:09:46 AM / by Andrew Busby posted in Retail experiece,, Retail Experience, customer experience, experiential retail, shopping

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And how two key events in history changed the retail landscape forever.

Captivating Customers In Retail Today

Jul 25, 2017 4:46:04 AM / by JP Parker posted in Retail Experience, Shopper Journeys, Customer Delight

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In this presentation, Richard Smith, Myagi Head of EMEA Business Development, delivers a comprehensive look at changes in customer expectation that have impacted retail since the 1970's. He offers some clear advice for today's retailers needing to attract  customers and stay relevant.