DENVER, SEPTEMBER 2020 – Myagi has released a new mobile app for both Apple iOS and Android devices in order to help their customers ensure their sales channels are customer-ready all of the time, despite the obstacles to travel and communication that 2020 has brought. Prioritising frictionless access, engagement and collaboration, Myagi’s new app implements […]
5 Key Tips for Creating Effective Training Videos
At Myagi, we love video. We know it’s the best way to quickly deliver detailed information to staff, equipping them with the tools they need to provide incredible customer experiences. But just because it can, doesn’t mean it always will—videos aren’t magic (though good editing they can give that impression), and a poorly-planned video can […]
Myagi’s Guide to Selling Via Video Call
At Myagi, we love selling via video call. Our team is based across 3 continents and our customers stretch even further, so we’re used to travel being unviable when it comes to arranging sales meetings. As COVID-19 has halted in-person meetings and international travel, we’re seeing more companies question the necessity of booking flights and […]
Does Brand Retail Training belong as a contractual trade term?
If you represent a brand with technical or brand-orientated products that you sell through channel partners such as retailers and distributors, then this article is for you. If not, you’re still very welcome to read on. You already know how important training is for developing capable sales associates and delivering exceptional customer experience. Even beyond […]
Specialty Retail’s Superpower for Winning Against eCommerce
This article was written following a conversation with Ben Lee about his thoughts on the current state of specialty retail, based on his perspective working at retailers and brands in the sporting goods industry. It’s not news anymore that times are tough; brick and mortar retail has faced a catalogue of changes and challenges as the year […]
Top Tips for Creating Videos at Home
Though some of us may be stuck at home, the show must go on! If you have a smartphone that can take videos, you are able to create engaging and informative content. Here are Myagi’s top tips for creating effective training videos from home: 1. Select Your Studio Find a quiet place—it’s tricky to remove background […]
How Casio Have Stayed Connected to their Channel Partners During the COVID-19 Retail Crisis Using Myagi
LONDON, UK — Despite the global interruption of retail markets, brands such as CASIO are taking steps to maintain communication with retail staff, even if they cannot actively sell in stores. With social distancing measures in place, sales reps have become immobilised as the physical points of contact between brands and retail stores, forcing brands […]
Press Release: STAG Buying Group To Partner With Myagi to Digitise Brand and Internal, Training and Communication
UK, October 2019 – The largest sport, shoe, and outdoor buying group in the UK and Ireland, STAG Buying Group, has partnered with a digital software company, Myagi. With their impressive and growing roster of retailers, STAG’s decision to use Myagi is intended to strengthen these and any future relationships. STAG hopes to transform the […]
WEBINAR: Digital Training for Excellent Customer Experience With Kate Stone, Retail Education Manager at Fleet Feet.
People sell what they know. Make sure they know. Myagi recently presented a webinar hosted by our CEO Simon Turner, who was joined by Fleet Feet’s Retail Education Manager Kate Stone, to delve into how Fleet Feet use Myagi as a key element of their training program. Fleet Feet are a specialist running retailer in […]
WEBINAR: How to Train Your Dealer’s Seasonal Staff with Nicole Mazzola, Head of Retail Operations, Ministry of Supply
On November 14th , Myagi presented a Webinar hosted by CEO, Simon Turner & Head of Retail operations of Ministry of Supply, Nicole Mazzola. Ministry of Supply, a fast-growing fashion company, explains how training new hires effectively is no longer a monstrous task with varying results. Nicole’s new methods allow brands to communicate directly with […]